Hear from Our Customers
You know something’s off. Maybe it’s a slow drain that’s getting slower, a water heater making noises it shouldn’t, or a pipe that decided today was the day to leak all over your floor. What you don’t need is a runaround about pricing or someone showing up three days from now.
When you call a local plumber in Los Gatos, CA, you’re looking for someone who actually shows up, figures out what’s wrong, tells you what it costs before they start, and fixes it so you don’t have to think about it again. That’s what we do.
We handle drain cleaning, pipe replacements, water heater installations, leak detection, sewer line repairs, and emergency calls. If it involves water moving through your house, we’ve seen it and fixed it. You get upfront pricing, licensed technicians, and work that holds up—not a temporary patch that fails in six months.
We’ve been serving Santa Clara County for over 40 years. We’re family-owned, locally operated, and we’ve built our reputation one job at a time. When Ramiro took over in 2006, he kept the same standard: do the work right, treat people fairly, and be there when they need you.
Los Gatos has a mix of historic homes and newer construction, which means plumbing systems vary wildly. We’ve worked on Victorian-era houses with galvanized pipes that should’ve been replaced decades ago, and we’ve installed modern systems in brand-new builds. That range matters because what works in one house won’t work in another.
You’re not getting a national chain that rotates techs every month. You’re getting a local team that knows the area, knows the common issues, and knows how to fix them without upselling you on things you don’t need.
First, you call or message us and describe what’s going on. We ask a few questions to understand the situation—not to waste your time, but so we can send the right tools and parts if we already know what’s likely wrong.
We schedule a time that works for you. If it’s an emergency, we move faster. Our techs show up on time, assess the problem, and walk you through what they found. No jargon, no runaround. Just a clear explanation of what’s broken and what it takes to fix it.
Before we do anything, you get a price. If you approve, we get to work. If the job uncovers something unexpected—like a pipe that’s worse than it looked—we stop, explain what changed, and give you an updated price before moving forward.
Once the work’s done, we test it, clean up, and make sure everything’s working the way it should. Then we’re out of your way. If something comes up later, you call us. We stand behind our work.
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We cover the full scope of residential plumbing. That includes drain cleaning when your kitchen sink backs up or your shower drains like a clogged straw. We use cameras to see what’s actually blocking the line—roots, grease buildup, or something that shouldn’t be there—and clear it properly.
Pipe replacements are common in Los Gatos because many homes still have outdated galvanized steel or even lead pipes. We replace those with modern materials like PEX or copper that won’t corrode or restrict water flow. If your home is settling—which happens in the foothills—we address stress fractures before they become bigger problems.
Water heater installations and repairs are another frequent call. Whether it’s a traditional tank system or a tankless unit, we handle sizing, installation, and repairs. Leak detection is critical here because a hidden leak can cost you thousands in water damage before you even notice it. We use non-invasive technology to locate leaks without tearing apart walls.
Sewer line issues get handled with trenchless technology when possible. That means less digging, less damage to your landscaping, and faster repairs. Emergency calls get priority response because a burst pipe or sewer backup doesn’t wait for business hours.
Standard service calls typically range from $119 to $397 depending on the complexity of the job and what’s needed to fix it. Drain cleaning usually runs $200 to $400. Pipe replacements vary based on length and material but expect a few hundred to a few thousand depending on scope.
Sewer line repairs are higher—anywhere from $3,000 to $15,000—because they involve more labor and often trenchless technology to minimize property disruption. Emergency calls come with trip fees, usually $100 to $350, plus hourly rates around $150. Nights, weekends, and holidays cost more.
We give you upfront pricing before we start. If the job changes, we tell you before we continue. No surprises on the bill.
Yes. Plumbing emergencies don’t follow a schedule, so we’re available 24/7 for urgent situations like burst pipes, sewer backups, or major leaks that are actively damaging your home.
When you call with an emergency, we prioritize your job and get someone out as quickly as possible. Response times vary depending on where we are and what’s already in motion, but we move fast because we know water damage escalates quickly.
Emergency rates are higher than standard rates—that’s industry standard—but we’re transparent about what it costs before we dispatch. If it can wait until morning without causing more damage, we’ll tell you that too.
Older homes in Los Gatos—especially Victorians and anything built before 1941—often have outdated pipe materials. Galvanized steel pipes last 40 to 50 years, and many are well past that. They corrode from the inside, restricting water flow and eventually leaking.
Lead pipes are another issue. They’re a health risk and need to be replaced. Foundation settling is common in the foothills, which puts stress on rigid plumbing connections and causes fractures over time.
We also see outdated fixtures, poor ventilation in drain systems, and sewer lines that were never designed for modern water usage. If your home is older and you’re experiencing low water pressure, discolored water, or frequent clogs, it’s worth having someone inspect the system before a small issue becomes an expensive one.
It depends entirely on what’s broken. A simple drain cleaning might take 30 minutes to an hour. Replacing a section of pipe could take a few hours. Installing a new water heater usually takes half a day.
Sewer line repairs are longer—anywhere from one day to several depending on the extent of the damage and whether we’re using trenchless methods or traditional excavation. If we need to order a specific part or wait for permits, that adds time.
We give you a realistic timeline upfront. If something takes longer than expected, we let you know why and what’s changed. Most jobs get done the same day unless it’s a larger project that requires staging or inspections.
If your pipes are galvanized steel and they’re 50+ years old, replacement is the smarter move. Repairs are temporary because the entire system is deteriorating from the inside. Patching one section doesn’t stop the rest from corroding.
Lead pipes should always be replaced—there’s no safe repair for a material that leaches into your drinking water. Copper pipes can often be repaired if the damage is localized, but if you’re seeing multiple leaks, it’s a sign the whole system is aging out.
PEX is a modern alternative that’s flexible, corrosion-resistant, and easier to install in tight spaces. We assess the condition of your existing pipes and give you an honest recommendation. If a repair buys you a few more years without issue, we’ll tell you. If replacement is the only real solution, we’ll explain why.
Yes. We’re fully licensed, bonded, and insured to perform plumbing work throughout Santa Clara County, including Los Gatos. Our technicians are trained, experienced, and equipped with the tools and technology to handle residential plumbing jobs safely and correctly.
Being licensed means we follow local codes and regulations. Being insured protects you if something goes wrong—though it rarely does. We carry liability coverage and workers’ comp so you’re not on the hook if there’s an accident on your property.
You can verify our credentials anytime. We’re transparent about who we are and how we operate because that’s how you build trust in a community we’ve been serving for over 40 years.
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