Hear from Our Customers
You stop wondering when that slow drain is going to back up completely. You stop hearing that banging in the pipes every time someone flushes a toilet. You stop worrying about what a buyer’s inspector might find when you eventually sell.
Good plumbing doesn’t announce itself. It just works, quietly, in the background of your life.
That’s what you’re paying for when you hire a plumbing contractor in Monte Sereno who knows what they’re doing. Not just a quick patch job, but a real fix that holds up in a home worth millions. Your water pressure stays consistent across all fixtures. Your drains clear fast. Your water heater keeps up with demand, even when you’re running multiple showers and appliances at once.
Most importantly, you’re not dealing with the same problem six months from now. You’re not calling three different plumbers trying to find someone who can actually solve it. You’re done with it, and you can move on to the hundred other things competing for your attention.
We work with homeowners throughout Monte Sereno who expect their plumbing to match the quality of everything else in their homes. We’re licensed, insured, and we’ve seen what happens when luxury plumbing systems aren’t maintained correctly.
Monte Sereno homes aren’t cookie-cutter. Many were built decades ago with materials that don’t hold up the way modern systems do. Others are newer builds with complex configurations—multiple water heaters, radiant floor heating, high-end fixtures that require specific installation protocols.
We handle both. Our team understands the difference between a standard repair and what’s required in a $4 million hillside estate. We show up on time, we communicate clearly, and we don’t leave until the job is done right.
You call or message us with the problem. We ask a few questions to understand what’s happening and schedule a time that works for you—often same-day if it’s urgent.
Our plumber arrives in a fully stocked vehicle. We assess the situation, explain what’s wrong in plain terms, and give you an upfront price before we start any work. No surprises, no hourly rate that keeps climbing.
Once you approve, we get to work. We protect your floors and surrounding areas, complete the repair or installation, test everything to make sure it’s functioning correctly, and clean up after ourselves. If it’s an emergency repair, we make sure you understand what caused it and what you can do to prevent it from happening again.
Before we leave, we walk you through what we did and answer any questions. You get documentation of the work, warranty information, and a direct line if anything comes up later. Most of the time, nothing does.
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We handle the full range of plumbing services in Monte Sereno, from routine maintenance to complex installations. That includes leak detection and repair, drain cleaning, water heater service and replacement, sewer line inspection and repair, fixture installation, repiping, water pressure adjustments, and emergency plumbing repairs.
For older Monte Sereno homes, we often deal with galvanized steel pipes that are corroding from the inside out, causing low pressure and discolored water. We can assess whether you need a full repipe or if targeted replacements will solve the problem. For newer homes, we’re seeing more requests for smart plumbing technology—leak detection systems, automatic shut-off valves, and water monitoring that integrates with your home automation.
We also work with homeowners who are preparing to sell. A pre-listing plumbing inspection catches issues before a buyer’s inspector does, which means fewer surprises during negotiations and a smoother closing process. In a market where homes are selling for over $6 million, a hidden plumbing issue can cost you tens of thousands in reduced offers or repair credits.
Whether you’re dealing with an immediate problem or planning ahead, we’re set up to handle what your home needs.
For true emergencies—burst pipes, sewage backups, water heater failures, major leaks—we prioritize same-day service and often arrive within a few hours of your call. We keep our trucks fully stocked so we can handle most emergency repairs on the spot without needing to leave for parts.
That said, not every urgent situation requires an emergency rate. If you’re dealing with something that needs attention soon but isn’t actively flooding your home, we’ll schedule you for the next available standard appointment, usually within 24 hours. We’re upfront about pricing differences so you can make an informed decision.
If you call after hours, you’ll reach someone who can assess the situation and determine the best response time. We don’t make you wait until morning if your home is at risk.
Pricing depends entirely on what needs to be done. A simple drain clearing might run a few hundred dollars. Replacing a water heater could be several thousand. Repiping a section of your home could be significantly more.
We give you a clear price before we start work. You’ll know exactly what you’re paying and what’s included. If we find additional issues while we’re working, we’ll explain what we found and give you a price for addressing it—but we won’t do extra work without your approval.
Emergency service does cost more because we’re prioritizing your call over scheduled work and often responding outside normal business hours. But we’re not inflating prices just because your home is in Monte Sereno. You’re paying for licensed expertise, quality materials, and work that’s done right the first time.
You can hire whoever you want. But unlicensed plumbers create risk that most Monte Sereno homeowners don’t want to take on.
If something goes wrong—a repair fails, water damage occurs, or work doesn’t meet code—you have no recourse. Your homeowner’s insurance may not cover damage caused by unlicensed work. If you sell your home and an inspector finds unpermitted or substandard plumbing work, you could be facing expensive corrections or a deal that falls through.
Licensed plumbers carry insurance, pull permits when required, and follow code. If there’s ever an issue with our work, we fix it. You’re not hunting down someone who’s stopped answering their phone. You’re protected, and so is your property value.
If your water heater is over 10 years old and starting to show problems—inconsistent temperature, strange noises, visible corrosion, or small leaks—replacement usually makes more sense than repair. You’re likely within a year or two of failure anyway, and a new unit will be more efficient and reliable.
If it’s newer and the issue is something straightforward like a faulty heating element or thermostat, repair is usually the better call. We’ll inspect it, tell you what we’re seeing, and give you honest advice about whether it’s worth fixing or if you’re better off replacing it now.
For luxury homes in Monte Sereno with high hot water demands, we also look at whether your current system is properly sized. If you’re constantly running out of hot water or waiting for recovery between showers, you might need a larger tank, a second unit, or an upgrade to a tankless system.
Low water pressure usually comes from one of a few sources: corroded pipes restricting flow, a failing pressure regulator, sediment buildup in fixtures or the water heater, or an issue with the municipal supply line.
In older Monte Sereno homes, we often find galvanized steel pipes that have corroded internally over decades. The diameter of the pipe has essentially shrunk, choking off water flow. The fix is repiping the affected sections with copper or PEX. It’s not a small job, but it’s permanent.
If the problem is isolated to one fixture, it’s usually sediment in the aerator or valve, which is a quick fix. If it’s whole-house and sudden, we check the pressure regulator first. If your home doesn’t have one and the municipal pressure is too high or fluctuating, we can install one to stabilize pressure and protect your plumbing system from damage.
Yes. A pre-listing plumbing inspection gives you control over the narrative and the repair process.
If a buyer’s inspector finds plumbing issues during escrow, you’re negotiating from a weak position. They’ll get quotes from their preferred contractors, often inflated to give the buyer maximum credit. You’re either reducing your price, paying for repairs on a tight timeline, or risking the deal falling apart.
If you find and fix issues before listing, you can choose your own plumber, get fair pricing, and ensure quality work. You can disclose what was repaired and provide documentation, which builds buyer confidence rather than raising red flags. In Monte Sereno’s high-value market, this approach protects your sale price and speeds up closing.
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