Hear from Our Customers
You’re not calling a plumber because everything’s going great. Something’s leaking, backing up, or completely shot—and you need it handled today, not next week.
Here’s what changes when you work with someone who knows what they’re doing. Your water heater stops making that noise and actually heats water again. Your drains clear without that same clog coming back three days later. Your pipes stop cracking every summer when the soil contracts from the heat—a problem every homeowner in Old Gilroy deals with but most plumbing contractors don’t understand.
You get upfront pricing before any work starts. No surprise charges when the job’s done. No pressure to replace things that don’t need replacing. Just honest answers about what’s broken, what it’ll cost to fix, and how long it’ll last once we do.
That’s the difference between calling someone local who’s been doing this for decades and rolling the dice with whoever answers the phone first.
We’ve been family-owned since 1985. Ramiro’s father started this company, and Ramiro took it over in 2006—same values, same commitment to doing right by the people who live here.
We’ve spent over 40 years in San Jose and Santa Clara County. We’re not new to Old Gilroy, and we’re not going anywhere. When you call us, you’re working with licensed, insured professionals who understand California’s climate, soil issues, and the way older homes were plumbed decades ago.
We’re expanding our plumbing services because our customers kept asking. They trust us with their heating and cooling—now they’re trusting us with their pipes, drains, and water heaters too.
You call or message us with the problem. We ask a few questions to understand what’s going on—not to upsell you, but to send the right tools and know what we’re walking into.
We schedule a time that works for you. If it’s an emergency, we move faster. Our team shows up when we say we will, and we don’t leave you guessing.
Once we’re there, we diagnose the issue and explain what’s actually wrong in plain language. No jargon. No scare tactics. Then we give you a clear price before we start any work. You decide if it makes sense. If you want to move forward, we handle it—whether that’s a quick repair, a full replacement, or something in between.
When the job’s done, we test everything to make sure it works. We clean up. And we make sure you know what we did and why, so there’s no confusion later.
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We handle the full range of plumbing services Old Gilroy homeowners deal with regularly. That includes drain cleaning when your kitchen or bathroom sinks back up, leak detection when you’ve got water somewhere it shouldn’t be, and pipe repairs when the dry summer heat causes soil contraction and cracks your lines.
Water heater issues are another big one. Whether it’s a repair, a full replacement, or an upgrade to something more efficient, we’ll walk you through what makes sense for your home and your budget. Same goes for sewer line problems—tree roots, old clay pipes, blockages that won’t clear with a snake.
We also do installations for new fixtures, repiping for homes with outdated galvanized lines, and emergency plumbing repairs when something breaks at the worst possible time. Old Gilroy has a mix of older homes and newer builds, and we’ve worked on both. We understand what you’re dealing with because we’ve seen it dozens of times before.
If it involves water coming in, going out, or sitting in a tank, we’ve probably fixed it this month.
Most plumbing jobs in Old Gilroy run between $119 and $397 depending on what needs fixing and how complicated the work is. A simple drain cleaning or faucet repair sits on the lower end. Water heater replacements, sewer line repairs, or repiping jobs cost more because they take more time, materials, and expertise.
Emergency calls outside normal hours usually come with an additional fee—that’s standard across the industry because you’re asking someone to drop everything and come help you at 9 p.m. or on a Sunday. We’re upfront about pricing before we start, so you’ll know what it costs and can decide if it works for your budget.
If you’re getting wildly different quotes from other plumbing contractors, ask what’s included. Sometimes a low price means shortcuts. Sometimes a high price means you’re paying for things you don’t actually need. We aim for the middle—fair pricing for quality work that lasts.
It’s the soil. When Old Gilroy goes through those long, dry, hot summers, the soil contracts as it loses moisture. That contraction puts pressure on your pipes—especially older ones—and causes cracks, ruptures, or full breaks.
It’s not something you did wrong. It’s just what happens in this climate with this type of soil. Clay pipes and older galvanized lines are especially vulnerable. Newer PEX or copper installations handle the movement better, but even those aren’t immune if the soil shift is severe enough.
If you’re dealing with recurring pipe issues every summer, it might be worth looking at a more permanent solution like repiping the problem areas with materials that flex better. We can assess what’s going on underground and tell you whether a patch job will hold or if you’re better off replacing that section entirely.
Yes, depending on our schedule and what the job involves. If you call early in the day and we have availability, we’ll do everything we can to get someone out the same day—especially for urgent issues like leaks, backups, or no hot water.
Some jobs we can handle start to finish in one visit. Others require parts we need to order, or they’re big enough that they take multiple days. We’ll tell you upfront what’s realistic so you’re not left waiting or wondering.
For true emergencies—burst pipes, flooding, sewer backups—we prioritize those and move as fast as we can. Plumbing disasters don’t wait for convenient business hours, and neither do we. Our team is ready to respond quickly when you need help now, not next week.
Honest answer: it depends on how old the equipment is, how bad the damage is, and whether fixing it just buys you a few months or a few more years. We’ll assess the situation and give you both options with real numbers.
If your water heater is 15 years old and the tank is rusting out, a repair might get you through the month—but you’ll likely be calling us back soon for another issue. At that point, replacement makes more sense. If it’s only five years old and it’s a simple thermostat or heating element, a repair is the smarter move.
Same logic applies to pipes, fixtures, and sewer lines. We’re not here to sell you a full replacement if a $200 repair solves the problem for the next five years. But we’re also not going to patch something that’s going to fail again in three months and cost you more in the long run. We’ll explain what we’re seeing, what each option costs, and let you make the call.
Yes. We’re fully licensed, bonded, and insured to perform plumbing work throughout Santa Clara County, including Old Gilroy. That’s not just a box we check—it’s protection for you and accountability for us.
When you hire a licensed plumber, you’re working with someone who’s met California’s training and testing requirements and who’s accountable to state regulations. If something goes wrong, you’re covered. If the work doesn’t meet code, we’re responsible for fixing it.
Unlicensed plumbing contractors might quote you less, but you’re taking on all the risk. If they damage your property, cut corners, or disappear halfway through the job, you have no recourse. We’ve been doing this since 1985—we’re not going anywhere, and we stand behind every job we complete.
Call us. We offer emergency plumbing services because we know pipes don’t wait for Monday morning to burst. If you’ve got water flooding your home, a sewer backup, or no water at all, don’t wait—reach out and we’ll get someone to you as quickly as possible.
While you’re waiting, do what you can to minimize damage. Shut off the main water line if you can find it—it’s usually near your water meter or where the line enters your house. Move valuables and furniture away from standing water. If it’s a sewer issue, keep people and pets away from the affected area.
Don’t try to force a fix if you’re not sure what you’re doing. We’ve seen well-meaning DIY attempts turn a $300 repair into a $3,000 disaster. Once we arrive, we’ll handle it correctly the first time so you can get back to normal.
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